What is a Managed Services Provider?
A Managed Services Provider is a company that manages information technology (IT) for other companies using sophisticated software and the Internet. These services can be highly customized to meet the needs of each client, but typically include remote network, server, desktop, and security monitoring; patch management; data backup monitoring; vendor management; network user management; technical assistance.
In short, managed services providers are able to provide a proactive model to monitoring and managing a computer network versus the traditional ‘reactive’ model to managing a network. The managed services model reduces downtime and stress while providing better network uptime and business continuity which in turn provides business owner’s with piece-of-mind “sleep insurance”.
Additionally, many managed services agreements are able to provide substantial cost savings to small and medium businesses versus hiring in-house technical support and dealing with employee training, raises, benefits packages, as-well-as the cost of the hardware and software to manage your own infrastructure.
If your technical support company or ‘computer geek’ isn’t solving your problems or being attentive to your needs then give us a call. We’d love the opportunity to evaluate your current technology environment and discuss ways we can increase your productivity and save you money.